Privacy policy

What we collect

Name, email address, delivery address, optional phone number, order history and any message you send us. Payment card details are handled by our payment providers and are never stored on our systems.

Why we use it

• To process, dispatch and support your order.
• To meet accounting and record-keeping obligations.
• To answer enquiries you send us.

Legal basis

Performance of a contract for order processing, legal obligation for records, and legitimate interests for service improvement and fraud prevention.

Sharing

We share the minimum necessary data with our courier and payment providers. We do not sell personal data.

Retention

Order records are retained for six years to meet UK accounting requirements.

Your rights

You may request access, correction, deletion or a copy of your data, and object to certain processing. Email support@ukpeptidepro.co.uk and we will respond within one month.